Avaya Edge Diamond Partner
Radiance is proud to be Avaya's Edge Diamond Partner in the region. This accreditation recognises a decade’s experience deploying cutting‐edge Avaya solutions in the market. It rewards our extensive knowledge of Avaya products and solutions, exceptional sales performance, our implementation record and advanced customer support capability. We work closely with Avaya to bring Radiance customers collaboration and communications solutions, the ultimate tool to drive their business forward.
Avaya Developer Connection (DevConnect) Member
As a member of Avaya’s DevConnect programme, Radiance offers customised add-ons that complement and extend the value of Avaya investment. We are able to tap into the deep bench strength of Avaya’s technical resources, developer tools and support services to offering our customers the industry leading communication solutions.
Mitel - premierPARTNER
Radiance has been Mitel’s Business Partner in the region for many years. What distinguishes us in the market place is our extensive product knowledge and technical expertise for a wide range of Mitel products and solutions. We are committed to design and implement the right Mitel solution with the best-of-breed technologies that transform the way businesses communicate.
Partnering with Mitel, Radiance is confident that we will provide a holistic communications platform which will enhance your productivity whilst keeping costs low.
Radiance holds the Gold Communications and Gold Cloud Productivity Partnership status with Microsoft for many years. We build a trusting relationship with Microsoft to bring our customers a powerful and comprehensive stack of cloud, hybrid, and on-premises communication solutions.
Maintaining a wonderful and collaborative partnership with Microsoft is our priority. We are earning it all the time through our level of commitment towards sales performance, track records of implementation and customer satisfaction. So we make sure our customers and employees can depend on us to provide the best value of doing things together.
Radiance provides our customers with the best-in-class Skype for Business applications that redefine how we collaborate at work seamlessly. Our robust architecture also delivers a highly secure environment yet retaining the agility that organisations need to react to the dynamism in the market.
P-Seller are Microsoft’s “go to” partners who has the best skilled resources to work as part of the Microsoft sales team in communicating the value of Microsoft products and services to the customers. As a P-Seller, Radiance is deeply integrated into the co-selling motion with Microsoft to scale joint marketing, sales and technical efforts, driving greater usage and adoption. We are more responsive in customer engagements than partners who are not engaged in the P-Seller program because we are equipped with the same resources and presentations as the Microsoft teams!
Skype for Business Neptune Partner (High Touch Partner)
This accreditation speaks our capabilities of integrating unified communications solutions and cloud services for enterprises. As a Neptune Partner, we are:
- Highly trained on new Skype for Business services (Cloud PBX, PSTN Conferencing, Skype Meeting Broadcast).
- Capable to deliver end-to-end solutions including devices, applications, and network.
- Able to drive usage through the entire customer lifecycle from initial planning through adoption.
Headsets & Speakerphones
IP/ USB Phones
Session Border Controllers, Gateways and Servers
Router, Switches & Load Balancer
Video & Conferencing Solutions
Voice Logging, Call Recording Solutions, Workforce Management & Real-time Authentication
Telephony Audio Messages Solutions
Robotic Process Automation
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