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Cloud Based Unified Communications and Why It Make Sense for Business

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Cloud Based Unified Communications and Why It Make Sense for Business

Cloud computing had taken the IT world by storm and many changes is happening in the technology space. Worldwide spending on public cloud services is predicted to grow at a 19.4% compound annual growth rate (CAGR) from nearly $70B in 2015 to more than $141B in 2019.

Now the hype of cloud computing has grab hold of the unified communications market worldwide.

Unified communications cloud services provide businesses with unprecedented operational agility and elasticity. Moving to cloud based unified communications, companies can scale up and down at ease, paying only for what they use.

In comparison, traditional hosted PBX offerings require high capital expenditure (CAPEX) to support hardware maintenance. It is also rigid as hosted and managed services are fixed and based on a certain contractual period. Customers had to commit to it over the contractual period regardless their need for unified communication services increases or decreases.

Choosing a cloud based unified communications solution, offers enterprises the ability to scale up and down based on their usage. This solution is offered by a third party provider and delivered over an IP network, usually the public Internet. Introducing Unified Communications as a Service, in short, UCaaS.

Microsoft offers unified communications as a service by integrating Skype for Business with its popular Office 365 product. With Skype for Business Online, companies can enjoy complete UC experience features like:

  • Instant messaging
  • Presence status
  • Voice & video call/conferencing
  • Desktop sharing
  • Mobility with apps support across various mobile devices.

     

    Contact our team of specialist today to learn how cloud based unified communications can benefit your business.

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