Radiance Communications

PRODUCTS & SOLUTIONS(SG)

Avaya

Avaya Contact Centers delivers unified, efficient, and highly personalised customer contact experiences that build brands and enhance customers’ loyalty.

Benefits
Multimedia abilities:
The software builds in multimedia capabilities that facilitate routing of communications via voice, email and instant messaging, improving first contact resolution. 

Enhance agent efficiency: Agents can concurrently handle multiple contacts and access customer context information speedily.

Get maximum flexibility:
Open standards and a SIP-based architecture simplify expansion and integration of new functionality. And a low server footprint increases agility while offering room for growth.

For more information, please contact us at 6395 2000 or e-mail to enquiries@radiancecomms.com

Contact Us

For more information, please contact us at

Products & Solutions